speaking of customer service [ and quality ]

so i boxed-up the ibook, which if you’ll remember is a lemon disguised as an macintosh and took it to the local office max to be shipped back to apple. i walk up the counter and have the following conversation, which is yet another bit of evidence that i’m not the freakish outlier that apple keeps insisting i am:

me: walks up to counter holding boxed lemon
clerk: got a laptop?
me: yeah.
clerk: what kind?
me: mac. laptop.
clerk: yeah. we see a lot of those. it’s incredible. i’m glad i have only peecees, they sure seem like they’re less trouble.

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