it looks like i missed a bullet with all the issues at cornerhost. somehow, luck was on my side, and my machine wasn’t affected. michal, the force behind cornerhost, has put together a nice set of packages and has managed to attract a cadre of smart people as customers, including brent simmons, sam ruby and mark pilgrim [ just to name a few ].

how do you get and keep customers like this? service. almost without fail, michal is in constant, early and often communication when things go awry. they always will. and when they do you want to have someone like michal around. he’s a great example of using genuinely great service to differentiate yourself in what would otherwise be the cut-throat commodity trenches.

oh yeah. serverbeach sucks.