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E-Mail vs. Phone

In Uncategorized on 30 May 2003 with no comments

i’m a little surprised at the href="http://www.metagroup.com/letter/eMailvsPhone.html">overwhelming 80% preference for e-mail over the phone for business communications. i know i usually prefer email and if synchronous communication is absolutely necessary then IM is the communication mode of choice. voice is overated:

“Findings also revealed that 74% of respondents believe being without e-mail would present more of a hardship than being without phone service. “

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