on apples and lemons
i’ve had it. my
ibook
is the shittiest piece of god forsaken hardware i’ve ever owned. it’s dead,
once again
and it looks to be the oh-so-familiar hosed logic board. so what does
apple
do when a customer calls and says they’ve lost their patience and that maybe, just maybe, sending a box in 4 times in as many months is a bit much to ask any consumer to bear?
do they happily offer to give me a new computer?
do they do anything?
nope. the technician just tells me that i don’t actually have a lemon by their standards. and as if to tantalize me, he says, “you’re close.”
i don’t find this amusing. what the hell happened to customer service? what the hell happened to quality? [ insert ocean of curses here ]
so i’m back full-time to the trusty linux tower and dell laptop, which between them have nearly a decade of unfailing service. good, trusty steeds they are.
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