i’ve had it. my
ibook

is the shittiest piece of god forsaken hardware i’ve ever owned. it’s dead,
once again

and it looks to be the oh-so-familiar hosed logic board. so what does
apple

do when a customer calls and says they’ve lost their patience and that maybe, just maybe, sending a box in 4 times in as many months is a bit much to ask any consumer to bear?

do they happily offer to give me a new computer?

do they do anything?

nope. the technician just tells me that i don’t actually have a lemon by their standards. and as if to tantalize me, he says, “you’re close.”

i don’t find this amusing. what the hell happened to customer service? what the hell happened to quality? [ insert ocean of curses here ]

so i’m back full-time to the trusty linux tower and dell laptop, which between them have nearly a decade of unfailing service. good, trusty steeds they are.