matthew thomas gives his take on why free software usability tends to suck and the number one reason is interesting:
” 1. Dedicated volunteer interface designers appear to be much rarer than their paid counterparts – and where they do exist, they tend to be less experienced (like yours truly).”
if it is a true statement, why would volunteer interface designers be such a rare breed? is it just that there are fewer interface designers and therefore a smaller pool of potential volunteers? or is there something different going on?