so, everybody knows that
knowledge management
is over used and under understood, but that doesn’t stop the latest
ibm systems journal
from having a worthwhile mix of articles. they lose points for the vacuous intro blurb:
“The business environment is rapidly changing, and intellectual capital is a key asset of the enterprise. By managing its knowledge assets, an enterprise can improve its adaptability and increase its chances for survival. The papers in this issue of the IBM Systems Journal deal with various aspects of knowledge management: supporting technologies, products, and social aspects.”