"Rather than tear down organizational walls, you can make them permeable to information. You can synchronize all your company's data on products, filtering it through linked databases and applications and delivering it in a coordinated, meaningful form to customers. As a result, you can present a single, unified face to the customer?a face that can change as market conditions warrant?without imposing organizational homogeneity on your people. Such synchronization can lead not just to stronger customer relationships and hence more sales but also to greater operational efficiency. It allows a company, for example, to avoid the high costs of maintaining many different information systems with redundant data. By creating the equivalent of a HotSync button for your company, you can enhance your market responsiveness while at the same time reducing your costs."
Argus Center for Information Architecture Information Architecture and Business Strategy
"Business strategy and information architecture are closely inter-related. For most organizations, the days of slapping a web site on top of an existing business strategy are gone. Web sites, extranets, and intranets play key roles in defining relationships between a company and its customers, investors, suppliers, and employees. The structure and organization of these sites is critical to success.
For this reason, it's silly to get caught up in the chicken-and-egg problem. You don't need a fully-formed business strategy to begin developing an information architecture strategy."
“"You're not a designer, you're not a writer, and you're not an editor!"
Well, no, blogger, you're not. And therein lies your gift. Because even if it's true the vast majority of blogs would not be missed by more than a handful of people were the earth to open up and swallow them, and even if the best are still no substitute for the sustained attention of literary or journalistic works, it's also true that sustained attention is not what Web logs are about anyway. At their most interesting they embody something that exceeds attention, and transforms it: They are constructed from and pay implicit tribute to a peculiarly contemporary sort of wonder.
...[T]he Web log reflects our own attempts to assimilate the glut of immaterial data loosed upon us by the "discovery" of the networked world. And there are surely lessons for us in the parallel. For just as the cabinet of wonders took centuries to evolve into the more orderly, logically crystalline museum, so it may be a while before the chaos of the Web submits to any very tidy scheme of organization.”
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