snowdeal.org - conflux

conflux

Fortune I Know What You Mean. And I Can't Do Anything About It.
"Knowledge is power.

No, it's not. This deceitful truism is the Big Lie of the Information Age. For most people in most organizations, knowledge confers impotence, not power.

Why? Because more often than not, managers and employees are expressly forbidden from acting on what they know."

"That's not to say that enterprises should err on the side of concealing rather than revealing knowledge. But it is in everyone's best interest to be honest about the organizational reality that knowledge is seldom power. On the contrary, knowledge confirms the absence of meaningful power. Working with that proposition is the true challenge for those zealots who advocate "knowledge management.""

Michael H. Zack If Managing Knowledge is the Solution, then What's the Problem?
"Load, from a knowledge perspective then, is the amount of knowledge processing that a firm must perform within some time interval to manage complexity, uncertainty, equivocality and ambiguity to perform its tasks and execute its strategy, as well as to adapt to change and maintain the organization itself. Overload occurs when the organization is unable to perform the amount of processing required because that amount is too great, given the time and resources available. The challenge is for the organization and its members to develop sufficient intellectual resources and processing capabilities to manage or reduce equivo cality, ambiguity, complexity, and uncertainty. Alternately, the organization may manage the knowledge environment generating that load (for example, by reducing the number of customers, serving more stable markets, or taking on simpler or more familiar tasks) to bring it into balance with its capabilities. Strategicaly, organizations must maintain a balance between overload and underload, in that overload reduces performance effectiveness by exceeding capabilities while underload reduces performance effectiveness by a lack of challenging experiences, stimulation for learning, and inefficient use of resources (Hedberg 1981, Tushman and Nadler 1978)."

Knowledge Media Institute Oracles, Bards, and Village Gossips, or, Social Roles and Meta Knowledge Management
"Knowledge management systems are used widely in many different organisations, yet there are few models and theories which can be used to help introduce and apply them successfully. In this paper, we analyse some of the more common problems for knowledge management systems. Using this background, we adapt models and theories from social and organisational psychology and computer supported collaborative work, and discuss a variety of different knowledge management systems in these contexts. We argue that knowledge management systems routinely adopt different social roles within an organisation, and that these social roles can have a major influence on a system's acceptability. With these principles in mind, we draw out some general practical lessons, and a 'character space' framework, which can help to inform the design of future knowledge management systems, so as to minimise the problems of acceptability within a given organisation."

bookmark: del.icio.us ::digg it ::furl ::reddit ::yahoo ::
7:23 PM 0 comments

0 Comments:

Post a Comment

[ rhetoric ]

“"You're not a designer, you're not a writer, and you're not an editor!"

Well, no, blogger, you're not. And therein lies your gift. Because even if it's true the vast majority of blogs would not be missed by more than a handful of people were the earth to open up and swallow them, and even if the best are still no substitute for the sustained attention of literary or journalistic works, it's also true that sustained attention is not what Web logs are about anyway. At their most interesting they embody something that exceeds attention, and transforms it: They are constructed from and pay implicit tribute to a peculiarly contemporary sort of wonder.

...[T]he Web log reflects our own attempts to assimilate the glut of immaterial data loosed upon us by the "discovery" of the networked world. And there are surely lessons for us in the parallel. For just as the cabinet of wonders took centuries to evolve into the more orderly, logically crystalline museum, so it may be a while before the chaos of the Web submits to any very tidy scheme of organization.”

[ outbound ]

conflux

0 Comments:

[ rhetoric ]

[ search ]

[ outbound ]

[ schwag ]

[ et cetera ]