The New York Times Mining the 'Deep Web' With Specialized Drills
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"In fact, traditional search engines have access to only a fraction of 1 percent of what exists on the Web. As many as 500 billion pieces of content are hidden from the view of those search engines, according to BrightPlanet.com, a search company that has tried to tally them. To many search experts, this is the "invisible Web." BrightPlanet prefers the term "deep Web," an online frontier that it estimates may be 500 times larger than the surface Web that search engines try to cover. And that uncharted territory does not include Web pages that are behind firewalls or part of intranets.

To dig deeper into the Web, a new breed of search engine has cropped up that takes a different approach to Web page retrieval. Instead of broadly scanning the Web by indexing pages from any links they can find, these search engines are devoted to drilling further into specialty areas — medical sites, legal documents, even Web pages dedicated to jokes and parody."

redux [12.19.00]
New Scientist Surf like a Bushman
"WHICH OF THESE activities occupies more of your time: foraging for food or surfing the Web? Probably the latter. We're all informavores now, hunting down and consuming data as our ancestors once sought woolly mammoths and witchetty grubs. You may even buy your groceries online.

But in an odd sort of way, Internet shopping has brought us full circle. According to researchers in the US, the strategies you use when you surf the Web are exactly the same as the ones hunter-gatherers used to find food. You may be plugged into the information superhighway, but deep down you're still a caveman."

First Monday Information Seeking on the Web: An Integrated Model of Browsing and Searching
"The research presented here suggests that people who use the Web as an information resource to support their daily work activities engage in a range of complementary modes of information seeking, varying from undirected viewing that does not pursue a specific information need, to formal searching that retrieves focused information for action or decision making. Each mode of information seeking on the Web is distinguished by the nature of information needs, information seeking tactics, and the purpose of information use. The information seeking tactics characterizing each mode were revealed by recurrent sequences of browser actions initiated by the information seeker. Thus, undirected viewing is characterized by starting and chaining actions; conditioned viewing is characterized by differentiating, browsing, and monitoring actions; informal search is characterized by differentiating and localized extracting; and formal search consisted of systematic, thorough extracting.

Overall, the study suggests that a behavioral framework that relates motivations (the strategies and reasons for viewing and searching) and moves (the tactics used to find and use information) may be helpful in analyzing Web-based information seeking. The study also suggests that multiple, complementary methods of collecting qualitative and quantitative data may be integrated within a single study to compose a more nuanced portrayal of how individuals seek and use Web-based information in their natural work settings."

Interaction Archtitect The Skeptical Internet User Does Not Search
"Our exploratory user study on the use of a major portal site in Belgium shows that a category of "skeptical Internet users" has abandoned searching the web. The skeptical Internet user has made a return-on-investment evaluation of his Internet experience, and has come to the conclusion that the return on some sites is just not worth the investment of his personal time and energy."

"The skeptical Internet user did not come to the Internet because of his innovative attitude. His motivation is not to learn and use the Internet. Instead he is motivated by the Internet's promise of offering value: comfort of living, entertainment, getting things done in a more convenient way. While he did get some of that, he also got a lot of discomfort: long download times, navigational and structural complexity, inconsistency, unpredictable behavior, disappointing value."