New Scientist Surf like a Bushman
"WHICH OF THESE activities occupies more of your time: foraging for food or surfing the Web? Probably the latter. We're all informavores now, hunting down and consuming data as our ancestors once sought woolly mammoths and witchetty grubs. You may even buy your groceries online.

But in an odd sort of way, Internet shopping has brought us full circle. According to researchers in the US, the strategies you use when you surf the Web are exactly the same as the ones hunter-gatherers used to find food. You may be plugged into the information superhighway, but deep down you're still a caveman."

First Monday Information Seeking on the Web: An Integrated Model of Browsing and Searching
"The research presented here suggests that people who use the Web as an information resource to support their daily work activities engage in a range of complementary modes of information seeking, varying from undirected viewing that does not pursue a specific information need, to formal searching that retrieves focused information for action or decision making. Each mode of information seeking on the Web is distinguished by the nature of information needs, information seeking tactics, and the purpose of information use. The information seeking tactics characterizing each mode were revealed by recurrent sequences of browser actions initiated by the information seeker. Thus, undirected viewing is characterized by starting and chaining actions; conditioned viewing is characterized by differentiating, browsing, and monitoring actions; informal search is characterized by differentiating and localized extracting; and formal search consisted of systematic, thorough extracting.

Overall, the study suggests that a behavioral framework that relates motivations (the strategies and reasons for viewing and searching) and moves (the tactics used to find and use information) may be helpful in analyzing Web-based information seeking. The study also suggests that multiple, complementary methods of collecting qualitative and quantitative data may be integrated within a single study to compose a more nuanced portrayal of how individuals seek and use Web-based information in their natural work settings."

Interaction Archtitect The Skeptical Internet User Does Not Search
"Our exploratory user study on the use of a major portal site in Belgium shows that a category of "skeptical Internet users" has abandoned searching the web. The skeptical Internet user has made a return-on-investment evaluation of his Internet experience, and has come to the conclusion that the return on some sites is just not worth the investment of his personal time and energy."

"The skeptical Internet user did not come to the Internet because of his innovative attitude. His motivation is not to learn and use the Internet. Instead he is motivated by the Internet's promise of offering value: comfort of living, entertainment, getting things done in a more convenient way. While he did get some of that, he also got a lot of discomfort: long download times, navigational and structural complexity, inconsistency, unpredictable behavior, disappointing value."

redux [10.10.00]
Media In Transition What is Information? The Flow of Bits and the Control of Chaos
"Information science operates with a binary logic of reflection which results in multiple paths, but these paths are always circumscribed by laws of combination (Deleuze, & Guattari, 1987). In this manner the fragmented space and time of information flows is reordered and directed toward specific objectives. But the objectives of information processing within the capitalist dynamic are not end points-- they are aimed at an accumulation of knowledge that is always an impetus for further accumulation, for multiplying the flow, opening out into every horizon. But this flow is at the same time stored up in a central memory which traces the exact paths of this flow, connecting geographic spaces and matching up the temporal locations of dispersed market centers. This central memory system functions through command trees, centered systems and hierarchical structures that attempt to fix possible pathways of the network and thus to limit the possible variations immanent in the network. The definitions of information formulated within information science and information economics derive from and serve this modeling of the system. As we have seen, information defined as nonsemantic discrete bits flowing across space and then directed and stored substantiates information as the object of control. Thus, the enemy of the information scientists and economists is heterogeneity, disorganization, noise, chaos. They want an uninterrupted flow, but at the same time a destruction of the unnecessary. This encloses or territorializes information; it becomes a part of capitalism’s mapping of space and time. But what we have found is that information’s function is precisely to disorganize, interrupt, to remain itself and at the same time to disperse. Information may, in fact, be a keyword connecting the phenomenon we have examined, but not as an element, nor as a content, but as a heterogeneous remapping of space and time. If the information society is to be our society, let it be disorganized."