i really need to update the ‘rhetoric’ box. respect, schrespect. i like to see wholesale dismissal of the customer. i mean, c’mon, it’s not the technology’s fault. it’s that stupid freakin’ guy that’s buying the stuff:

“”To say that all people are giving their permission for Scour to do this is wrong,” said Bruce Forest, director of new-media projects for Viant Inc., an Internet services firm. “The average lug can’t configure a VCR, let alone a secure Internet connection.””

i understand the point that bruce is trying to make, but it would seem that the blame game should be directed at the obfuscation perpetuated by the technology providers – not the ‘average lug’.

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