ComputerWorld Report debunks early potential of wireless e-commerce
"Anyone planning to make a fortune in mobile e-commerce — the new-millennium version of last year's dot-com frenzy — should think twice about where to invest their money, according to a hype-busting report from Ovum Inc., a Boston-based consulting firm."
"The report discounts consumer interest in new mobile wireless services, warning wireless-wannabes to focus on business users and "genuinely unique" consumer services. Dennis Brown, co-author of the Ovum report, said that even business users "won't pay a premium for existing (wireless) services, which are easier and cheaper to access using their phone or PC . . . if suppliers are to survive and prosper in the long term, their early offerings will have to be very targeted and very compelling.""
Infoworld Oh the horror, the horror: The new world of wireless commerce runs amok
"Stop and ask yourself: "Just because we're developing the capability of purchasing via mobile systems, does that really mean people are going to develop a sudden and inexplicable Pavlovian desire to buy all the time?" Do we really expect the world to be gripped by the same fever that drives the Home Shopping Network? My bank account just happens to be a few orders of magnitude smaller than Bill Gates', so I actually don't want to spend money all the time."
"M-commerce -- no, make that successful m-commerce -- will not be about purchases. M-commerce will be about providing information which facilitates a purchase. Don't think commerce, think communication. There's a Grand Canyon-sized gap between those two ideas. It's the difference between offering a gadget for sale via handheld and giving access to information about that gadget -- the reviews, who's put it on their Christmas list, etc. -- and the ability to make a note to one's self: "Check this out, I might want it.""
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...[T]he Web log reflects our own attempts to assimilate the glut of immaterial data loosed upon us by the "discovery" of the networked world. And there are surely lessons for us in the parallel. For just as the cabinet of wonders took centuries to evolve into the more orderly, logically crystalline museum, so it may be a while before the chaos of the Web submits to any very tidy scheme of organization.”
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