as if anyone needed more proof that i don’t actually come up with my own ideas for links. The U.S. Software Industry and Software Quality: Another Detroit in the Making?:

“Consumers have been putting up with bug-ridden software for one simple reason: They don’t realize there is an alternative. And once they find out, commercial software vendors are going to lose a big slice of their business. Where’s my evidence for this claim? History. I’m sure you’ve heard the famous Santayana quote: “Those who do not remember the past are condemned to repeat it.” (No, that’s not a typo; it’s Santayana the philosopher, not Santana the guitarist.) If you’re looking for an example, I’ve got a
doozy for you. According to Mark Minasi, author of a very fine book entitled The Software Conspiracy (McGraw-Hill, 2000), the U.S. commercial software industry is making exactly the same mistake that U.S. auto makers once made, and the results could prove catastrophic to the U.S. economy.”

[via hack the planet]

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